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Repair by exchange of measuring devices for machine tools(RBE)

Replacement devices for defective Hexagon measuring devices for machine tools (m&h) are offered as follows:

Condition of the RBE device

RBE devices are used devices in perfect technical condition that have been refurbished and certified and are offered at a fixed price.

Warranty

The warranty for the RBE device is valid for 6 months after delivery.

Delivery

The scope of delivery only includes a replacement device for the returned defective device. Accessories and add-on parts are excluded from the exchange. Accessories entered in the "Required accessories" field will be charged at the currently valid end customer list price. The customer shall bear the shipping costs for the delivery of the replacement device.

Price

You will receive the price of the replacement device after submitting this form, as fixed-price quote.

Return Delivery Information for the defective device

After receiving the replacement device, the return period for the defective device is four weeks. Please return your defective device without accessories such as styli or batteries. If the device is not returned within the above-mentioned return period, the RBE device already delivered will be invoiced at the current list price of a new device.

Repair by Exchange Request Form

Please complete the form below. All mandatory fields are marked with *. You will automatically receive an e-mail confirmation for your request. After our Hexagon Specialists have checked the technical details, we will send you an offer into your customer account.

Contact data for technical questions

First Name*

Last Name*

E-mail Address*

Phone number (optional)

Detailed Information for defective device

Product Type*

Shank Type*

Serial Number Defective Part*

Cause of fault(e.g. collision)*

Additional Information (optional)

Upload Image(s) of defective device (max. 10 MB)

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RBE Delivery

RBE probe with shank?

Desired accessories (e.g. styli...) (optional)